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If you’re looking for ways to overcome those nervous jitters before your next big job interview, consider a few tips from Elizabeth Cassidy, Patagonia’s HR Manager. Elizabeth spoke to college students and staff on the campus of the University of Nevada, Reno as part of a 30 Minute Success series offered by the Northern Nevada Human Resources Association (NNHRA) on April 10, 2014.
Here are eight key tips to help you prepare for a job interview:
- Preparation is key. Visit the company’s website and get a sense of the company culture. If the CEO has written a book, read it. Job candidates often fail to do enough research prior to an interview and can be taken off guard when they are asked why they chose to interview for a particular position at a company. It may be helpful to contact the recruiter or HR contact ahead of time and ask what kind of attire is appropriate for the interview. For example, at Patagonia, it may not be necessary to wear a suit to the interview, but the hiring manager may be interested to know if you use Patagonia’s products and participate in outdoor activities. Even if attire is informal, don’t be too laid back during the interview.
- Practice. Job hunting websites list many interview questions. Behavioral questions are common. For example, “How have you handled a difficult problem in your past jobs?” Be ready to give specific answers. Other questions might pertain to experience: “Tell me about a dysfunctional team you were on. What role did you play? Did you make the deadline?” Scenario questions are also common: “How would you handle an angry customer?” It is helpful to practice your answers out loud or rehearse with a friend prior to the interview. UNR also offers free practice web interviews at http://business.unr.interviewstream.com.
- Everyone is interviewing you. Be aware that your interview begins as soon as you come into view, so make a good impression on the receptionist. Elizabeth said that she asks her receptionist to mark “smiley faces” on resumes of candidates who are personable and who make a good first impression as soon as they walk in the door.
- Be on time. It is helpful to allow enough time to find the interview location, park, and collect yourself before the interview. If you have questions about timing and location, contact the recruiter in advance. Candidates who arrive late may throw off the interview schedule and may not even be given a chance to interview.
- Tell the truth. If you have had a challenging boss in the past, be truthful about it in your interview, but don’t provide excessive detail. Highlight what you learned from the experience and don’t focus too much on negative experiences.
- Pay attention not only to what you are saying, but to your body language. Many hiring managers make their decision within the first few minutes of meeting you. Although you may be nervous, don’t stare at your lap. At the same time, don’t get into a staring match with your interviewer, either.
- Answer the questions directly. If you are unsure about a question, it is acceptable to ask the interviewer to repeat it; however don’t ask for continuous repeats. Demonstrate that you are listening and don’t ramble.
- Bring good questions for your interviewers. Interviewers like to tell their success stories, so it is acceptable to ask about how he or she came to work for the company and what role he or she plays there. Who would you work with? How did the position become open? If you have questions about pay and benefits, run them by the recruiter; don’t ask the interviewer. Pay can be discussed later if you are offered the job.
If all goes well, reiterate how much you admire the company and think you would do well working there.
Gina Akao is the owner of Writing and Editing Today, and provides social media management and builds WordPress websites and blogs for authors and small business owners. To learn more about her products and services, please visit www.WritingandEditingToday.com.
The Fall 2013 semester is upon us. The phones at Admissions and Records where I work are abuzz with the questions of students and parents asking about logging in, adding classes, and meeting payment deadlines. For those of you navigating the crazy world of college, here are a few tips:
It’s commencement time! Many students are graduating high school and college and are looking forward to finding their dream jobs. Luckily, most colleges offer some kind of career services department to assist students in this endeavor.
If you’re a recent grad, don’t wait until too long after graduation to update your resume and apply for jobs. The market is tough out there. Help is only a step away if you’re on a college campus.
The University of Nevada, Reno, for instance, has a Career Studio, where students can drop in (no appointment necessary) to get instant resume and cover letter critiques. Drop-in hours are Monday-Friday, 10am-2pm in the Thompson Building (students can check the website for summer hours).
I interviewed Internship & Employer Relations Coordinator, Robyn Maitoza, Ph.D. “The Studio’s grand opening and ribbon cutting will be in September 2013,” and the Studio (now open, but located in Thompson) will be moving to the soon-to-be-built Student Achievement Center, which will replace Getchell Library. Students will be able to connect with mentors via social media, as well as in person.
Students will be able to sign in on iPads. UNR’s Career Studio is hiring 10 career mentors who will work directly with students who drop in. In addition, students may use computers in the Career Studio to update resumes and cover letters. The Career Studio, in contrast to the former career services department, will be a hub for career services and will conduct workshops, on-site interviews, and panels to help students find employers and vice versa.
The only downside I see to the new studio format is that students will not be able to take the full Myers-Briggs personality test or Strong’s Interest Inventory, which require a small fee to administer. Personally, I have found going over assessment results with a professional career counselor extremely beneficial. But, not all students will have the patience to spend hours on career tests. Instead, the Career Studio’s current assessments available are free and take less time to complete and review.
Additionally, the Career Studio will be installing a new system to collect data on how many students utilize the different services. Students will be able to search a database with job postings and employers will be able to log in and post jobs. The Studio will also provide opportunities for students to shadow alums in their target careers and to sign up for internships.
For more information about the Career Studio, please visit http://www.unr.edu/career. If you’re not a UNR student, peruse your college’s website to find out what kind of career services it offers.
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Happy career hunting!